FAQ

Get your smart home questions answered here!

System design and Implementation process

Every system we build is designed just for you!

Budgets & Proposals

1. Ideally, we meet in person and discuss your goals, ideas and budgets. During this step we offer our expert advice on possibilities.

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2. Once the initial design is discussed we will create a beautiful proposal broken down into individual rooms of your home. This proposal is a live document and has the ability to change if any alterations are needed.

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Pre-wiring, product ordering, testing, pre-configuration

Once we receive the initial payment, we will begin to run the wires in the home or business during the electrical-construction phase. The wiring is required for the system to operate, this will be based off of the finalized design. We will also order the products to our facility. We order ahead of time to make sure all products are in perfect working order before being delivered to your home. This also gives us time to wire & install the product into the equipment rack.

Installation/Programming & System Walk-Through

Once everything is ready we will bring all of the product into you home and begin the installation and custom programming. Programming changes can be altered to your taste during this time. Once the installation and programming is complete we will walk you through how to use your new Kamloops Smart Home.

Post-installation services

Our commitment to you does not end once the final payment has been made. We love establishing relationships with our customers, letting them know about future updates or upgrades they may be interested in. We also offer full door-to-door servicing and maintenance for your system.