FAQ
Get your smart home questions answered here!
Frequently asked questions
I am building a new home or renovating, what should I do?
If you are building a new home or renovating we would highly reccomend giving us a call! Getting your home ready for the 21st century will not only increase the potential value of your home but could save you thousands of dollars in the future.
Everything is wireless now, why would I need to run wires?
Although wireless technology is great, it is generally not the ideal solution. Here are a few reasons to wire your home in the new-construction or renovation stage:
I would like to get smart shades but there are no wires near the windows
Have no fear! We offer battery powered smart shades which can last 3-5 years before the batteries need replacing.
System design and Implementation process
Every system we build is designed just for you!
Budgets & Proposals
1. Ideally, we meet in person and discuss your goals, ideas and budgets. During this step we offer our expert advice and possibilities.
2. Once the initial design is discussed we will create a beautiful proposal broken down into individual rooms of your home. This proposal is a live document and has the ability to change if any alterations are needed.
Pre-wiring, product ordering, testing, pre-configuration
Once we receive the initial payment, we will begin to run the wires in the home or business during the electrical-construction phase. The wiring is required for the system to operate, this will be based off of the finalized design. We will also order the products to our facility. We order ahead of time to make sure all products are in perfect working order before being delivered to your home. This also gives us time to wire & install the product into the equipment rack.
Installation/Programming & System Walk-Through
Once everything is ready we will bring the products into you home and begin the installation and custom programming. Programming changes can be altered to your taste during this time. Once the installation and programming is complete we will walk you through your new Kamloops Smart Home.
Post-installation services
Our commitment to you does not end once the final payment has been made. We love establishing relationships with our customers, letting them know about future updates and upgrades they may be interested in. We also offer full door-to-door servicing and maintenance of your system.